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Shipping and Returns


Shipping Methods & Costs

All of our baskets are shipped at the flat rate of $15 within the U.S. Bailey’s Gourmet Baskets uses UPS for all our shipping. Other arrangements can be made at an additional charge by contacting us here.

At this time, we are unable to ship to international addresses, P.O. boxes, APO/FPO addresses or US territories.

 

Returns & Exchanges

Return Policy

Bailey’s Gourmet Baskets makes sure that each shipping package is packed with care, leaving no room for movement. In the event your package is damaged and arrives in an unacceptable condition, please contact us as soon as you receive your package by using our contact page. Bailey’s Gourmet Baskets will replace or refund any basket that arrives damaged. Items should be returned within 14 days of delivery in their original, unopened container.

Substitution Policy

In an effort to ensure that your gift arrives on time, we reserve the right to substitute an item of equal or greater value. In making substitutions, we take great care and consideration in selecting the contents of your basket that will meet or exceed the expectations of both the gift giver and your recipient.

During warmer weather, baskets with heat-sensitive products such as cheese and chocolate must be hand-delivered. We reserve the right to make substitutions on baskets being shipped.